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The Citizens Bank Company website

The Citizens Bank Company

Mobile Banking

Our Mobile Banking App is all about convenience!

 
  • 24/7 access to your accounts
  • Check account balances
  • View check images and statements
  • Research transactions
  • Transfer funds
  • Pay bills
  • Find an office near you


Minimum Requirements for Mobile Banking

 

Users will also need access to the internet using the default browser(s) included by their mobile device manufacturer or the latest goDough®  Mobile Banking Application compatible with their device. Android tablets, devices with screen resolution below 470 x 320dp, and jail broken or rooted devices are not supported. In addition, devices must support TLS 1.2 or higher.

Mobile Banking Application

  • iOS 11.1 or higher
  • Android 5.0 of higher
Mobile Browser
  • iOS 11.1 or higher
  • Android 5.0 or higher
  • Windows 10 or higher
  • Most operating systems with HTML5 compatible browsers

Minimum Requirements for Text Banking

Users will need a Multimedia Messaging Service (MMS) capable device.
 

Download our Mobile Banking App Here

 
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Users who will be affected by the changes of NetTeller and goDough

 
Users accessing NetTeller via a non-supported browser
Users accessing goDough (native apps or mobile browser) with iOS 9 (2016) and older and Android 4.4.2 (2013) and older.
Access via third-party aggregators utilizing TLS 1.1
*The Mobile Browser version of goDough will no longer be available effective June 30, 2020.
 
Tablet and Phone