Checking Accounts
Savings Accounts
Certificates of Deposit
Loans
Services and Fees
Rates
Financial Calculators
Community Events
PRIVACY NOTICE




 







Marietta Branch Temporarily Closing
The Marietta Branch and ATM will be closed Saturday, February 24 due to anticipated flooding. The branch and ATM will remain closed until flood waters have receded. We apologize for any inconvenience. Please visit one of our other locations for your banking needs.
New Fraud Prevention Service

In our continuing efforts to keep your accounts secure, we've improved our alert system for potential fraud.
Here's how it works:
1.   When potential fraud is detected, you will receive an automatic email notification from The Citizens Bank Company, with the option to reply with "fraud" or "no fraud."
2.  One minute after the email, you will receive a text alert from 32874 between 7am and 9pm EST, which also has the "fraud" or "no fraud" option.
3.  If there is no response received from you, five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud.
Remember - our messages will never ask for your PIN, Full Card Number, or Account Number.

*The phone number for our Fraud Center has changed to 1-800-417-4592. If you add this number to your phone contacts and label it "Fraud Center," it will display whenever you get a call from this number
.

Consumer Privacy Notice

Click below to view and/or print The Citizens Bank Company's Privacy Notice.

privacypolicy  

Telephone Scam Alert

We have become aware that there are fraudulent telephone calls or text messages circulating that indicate access to your debit card has been “temporarily prevented, or “blocked” and that you need to enter your card number to activate the card.

The Citizens Bank Company will never send or call you with this type of message. If you receive a text or telephone call of this nature, do not provide any personal information in response. If you have responded to a text or call of this type, please contact the Bank at 740-984-2381 and ask for the Debit Card department. As a reminder, you will never be asked by our Bank to provide any personal or unique identifying information through an attachment in an email, text or phone call.

Lost or Stolen Credit Card?

If you need to report your MasterCard or Visa credit card lost or stolen call 1-800-325-3678.

If you need to report your VISA debit/check card lost or stolen call 1-866-546-8273.

Information in Regards to FDIC Insurance Coverage

For information about FDIC insurance coverage of noninterest bearing transaction accounts, click here.


 If you're having trouble entering
 your Access ID/Passcode on this
 page, Click here for an alternative
 login page.

Local News
Marietta Online
Marietta Times
Parkersburg News
WTAP TV

Local Schools
Belpre City
Federal Hocking
Fort Frye
Marietta City
Morgan Local
Warren Local
Wolf Creek
US Savings Bonds
Internal Revenue Service
Merchant PCI Compliance Validation Tool

Credit Report
Equifax        800-203-7843
TransUnion   800-916-8800
Experian      888-397-3742

Online Security Information

View the facts about identity theft, are you at risk?

Social Security Direct Deposit Information

Cardholder Agreement

Notice of Change to MasterCard Rules for Cardholder Liability for Unauthorized Transfers